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Transforming a 9,000-employee company in just six months!

Company Name: XLG

Location: Europe, Belgium

Industry: Services

Company Size: 1000+

Odoo Users: 100+

Apps: Inventory, Studio, Purchase, Finance, Website, HR, Services, Sales, and Productivity

Hosting type: Odoo.sh


About XLG 


XLG is a family-founded enterprise that provides facility management services. They offer over 30 business services to cater to different needs, including cleaning, industrial maintenance, construction, and renovation. The company has four distinct lines of operations: 

  • Facility (Office cleaning)
  • Industry (factory cleaning)
  • Building (Real Estate)
  • Home (capitalization)


With a workforce of over 9,000 employees, XLG operates in Belgium, France, and the Grand Duchy of Luxembourg, providing the agility of an SME and the capabilities of a large group.


The company encountered a challenge as it had outgrown its daily management processes, resulting in too many ways of working and multiple databases being in conflict. To address this challenge, XLG contacted the Odoo partner Nalios in 2021 to establish a standard working method, centralize operations on one tool, and homogenize processes. The situation's complexity necessitated the implementation of numerous specialized tools, which unfortunately resulted in reduced efficiency. Consequently, Odoo recommended to XLG to adopt a common system to harmonize and streamline processes across the entire group.


Going live in 6 months

During the implementation process, several new challenges emerged due to the large number of planning and payroll requirements for each business line. However, despite these difficulties, Odoo's easy implementation allowed it to be up and running in the main branch, XLG Facility, in just six months! Odoo and its valuable network helped XLG to simplify its operations and adopt a scalable approach.


Sticking to one scalable solution​


XLG has achieved groundbreaking improvements with the help of Odoo, resulting in a game-changing amount of time saved for many crucial activities, including:


  • Invoice automation: With Odoo Accounting, the company can now handle invoices quicker than ever before. I just a few clicks, invoices are created, filled and sent to the customers, with regular payment status and follow-ups.
  • Improved schedule management: The use of Odoo Planning is helping XLG to better organize its employees shift and to have an overview of everyone’s schedule easily.
  • Enhanced cross-team communication:  Odoo is used as a common language, enhancing communication for all employees by enabling the rapid exchange of information directly within the system.
  • Well being at work: By streamlining their daily tasks and work processes with Odoo, XLG placed great importance on the well-being of their employees, providing them a tool that would contribute to facilitate their work. 


In conclusion, Odoo has helped XLG to stick to one scalable solution and has become an essential partner for the company's future growth.

Implementation Partner:



Eager for more?

Join the Planet Odoo episode featuring John Kraft from XLG, as he shares how XLG modernized its service management, moving away from Excel's constraints and embracing the versatility of Odoo. Learn about the strategic planning of over 1000 daily tasks, the shift towards a paperless environment, and the importance of internal Odoo expertise. Get a sneak peek into XLG's upcoming implementation of Odoo accounting and utilization of dashboards for driving business expansion.​

Or watch the XLG's success story video to learn even more on this case!


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